Marketing Seminars and Workshops >> Deliver-The-Seminar-Goods >> Keeping Their Attention
Keeping Their Attention
All the great material in the world presented with perfect and appropriate
visual aids won't help your audience if they're asleep or
distracted. You have an obligation to keep your attendees alive, alert,
awake, and enthusiastic.
Stimulate All Their Senses
Different people learn best in different ways. Some people learn best
through reading the printed word. Others prefer to learn by listening.
Still others want to watch a visual presentation.
During your presentation, you also need to stimulate as many of your
participants' senses (sight, smell, taste, touch, and hearing) to be
most effective.
As you design the content for your seminar, try to find a way to stimulate
all of these senses. Don't try to force it. If it makes sense to use
them, fine. If not, don't work too hard to find a way to work each one
in. Keep in mind, though, that the more of them you can stimulate,
the more likely you are to teach something to everyone in your audience.
People Love Lists
Whether it's the "7 Habits of Highly Successful People" or "101 Ways
to Keep Your Man Happy," people love lists.
People find it easy to learn when you give them a very specific
number of things that they either should or shouldn't do. I can't tell
you with certainty why this is the case, but I suspect it's because
people like being given a very specific set of instructions on what to
do or what
not to do.
Give people lists of dos and don'ts , steps to take, items to memorize,
and key summary points where appropriate in your presentations.
Storytelling Secrets
Great stories can significantly improve your seminars. Many people
are born story-tellers. Others can learn to tell them effectively. Unlike
jokes (which there are some people who decidedly can
not learn to
tell), everyone can learn to tell a story well enough to be interesting.
There are a few points to remember when you tell stories.
Never invent stories or steal them from other speakers and claim
them as your own. Not only is it unethical, but the story won't flow
like it's truly yours. Why? Because it's not! There are plenty of real-life
experiences that you can share that will turn into great "signature"
stories after you perfect them.
Keep a story file. Every time something interesting, instructive or
amusing happens to you, write it down. Put your stories into a story
file by category on your computer. When you put your seminar
modules together, look through these files and see which ones fit.
If you don't write down a story, you'll probably forget it pretty quickly,
so protect yourself by putting everything down on paper.
To be effective, unless you're a natural, practice telling the story
repeatedly. It is seldom that a great story emerges when told for the
first time. It takes time to perfect them.
If you want to be funny, tell stories, not jokes. If you tell a joke and
it flops, everyone will know it. If you tell a story that you think is
funny and nobody laughs, it's just a story. No one will know that you
intended it to be funny.
Remember that different people are funny to different degrees. Don't
try to be funnier than you are.
Stories aren't just told to amuse. They are told to instruct and illuminate.
Don't feel that every story you tell has got to have your seminar
attendees rolling in the aisles. (If this happens, however, you would
probably have a great career as a humorist or after-dinner speaker.)
Get People Moving
Sitting in seminars and workshops can get tiring. Find ways to get
people up and moving around during your events, but do so with a
purpose.
One way to do this is to ask your group a multiple-choice question
with 4 possible answers. Ask people to answer the question by going
to a particular corner of the room. This gets people up and moving
around, but with a very specific purpose.
Please don't let me catch you doing any of those tired and ridiculous
exercises where you ask people to get up and give their neighbor a
neck massage. Not only is this exercise overdone, it's stupid! Some
people don't like strangers touching them and it doesn't prove a
point.
Another physical exercise that works very well to both give you information
and get people up and moving around is this technique.
You ask your audience members questions. If the answer is true they
stand up. If false, they stay seated. You can get a survey of your audience
as well as give them some physical activity using this effective
technique.
Breaking People into Groups
If you've got the time, consider breaking your attendees into groups
to do some exercises. Whenever I have the opportunity to do this at
events the evaluations are noticeably higher. I also think that retention
is higher.
Try to keep your groups to between four and six members. Anything
higher or lower doesn't work nearly as well. If you're using round
tables, this is easy to do. If people are sitting theatre style or some
other way, put the ball in their court.
Announce to the people that they must arrange themselves into
groups in 30 seconds or less and not have more than 2 people from
the same company or organization in one group. If you want, you
can add other qualifiers. You could, for example, ask them to make
sure they have both genders represented.
After you create the group in this manner, then have them choose a
group leader. Give them the criteria to do this. Tell them that the
group leader is the person who is the shortest member of the group
or the youngest or the one with the darkest hair. It doesn't matter,
just make choosing a leader easy.
If you stay in groups for extended periods, it's a good idea to switch
group leaders every few hours, so as not to let one person monopolize
the leadership role.
Use Exercises to Prove a Point
I've participated in a lot of seminars where the facilitator will have
the attendees undertake an exercise that makes no sense. It might be
fun and enjoyable, but it doesn't seem to make any sense or make a
point related to the topic.
Don't follow this example. Make sure every exercise you do is not just
interesting and amusing, but proves a point related to the information
that you're delivering.
It's always better to have people discover the knowledge you want
them to learn. Rather than giving out information or ideas in straight
lecture form, give your group exercises where they will learn what
you want them to know, on their own.
Doing this works much better because people get a greater sense of
satisfaction if they are learning things on their own, rather than you
just giving them the information. Study after study proves people
remember longer that which they do themselves.
I've seen Fortune 500 company presidents down on the ground playing
with Legos. Adults tend to learn best when they're learning like
kids. Don't worry if you create an exercise that seems juvenile.
Frequent Breaks Pay Big Dividends
I went to a seminar a week before writing this section. It was a weekend
seminar and the seminar leader went as long as two hours
without giving us a break. Your bladder may be that strong, but your
audience members need a break at a
minimum of every 90 minutes.
I prefer short mini-breaks every hour or so.
This is why most college classes run 50 minutes. People can't absorb
more information than that at one time. Educators have determined
this is the ideal length of time for people to assimilate information.
Follow their lead.
If you have to cram a lot of information into a short period of time,
I understand. I do the same. Just make sure to give people short
breaks to keep their attention.
The biggest issue for most seminar leaders is getting people back into
the room quickly when you do a break. You can get around this by
training people early in your event. If you give your first break for "six
minutes" make sure that you go out into the halls (if that's how
you're set up) and give people a shout. Then start going at
exactly
six minutes from having announced your break, even if you have to
shout at first to be heard over the din of people who are still on break.
If you are giving people great information, people won't want to miss
a minute of what you have to say.
If you ignore this rule you'll get hurt in evaluations and in product
sales as well. Remember your over-riding goals: to get great evaluations
and to sell a ton of product. Take breaks and keep people
comfortable. It will keep people buying as well.
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Fred Gleeck is an information marketer. He creates, markets and sells books, ebooks, audios, videos, seminars and software to a variety of niche markets. Fred is both a mentor to other information marketers and a sought after internet/marketing consultant. He is based in the Las Vegas area and spends a good deal of time in New York City. Fred is a movie and theatre buff and also enjoys reading good fiction. He lives with his two chocolate Labs, Coco and Henry.
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